Contact Red Cherry Casino

How to get in touch

For assistance, send a message to support@redcherrycasino.click. Email is suitable for questions or requests relating to your Red Cherry Casino account and your use of the website. Please use the email address connected with your account where possible, so the support team can review your request more easily.

• Account access, profile details and verification questions
• Deposits, withdrawals and other payment-related queries
• Questions about bonus terms or promotional conditions
• Technical problems, website errors or difficulties using your account
• Responsible gambling requests, including requests for help managing your play

Support will usually reply within 24 hours, although response times can vary depending on the nature of your request and the information needed to investigate it. Sending one clear message helps avoid delays.

What to include in your message

To help support understand the issue faster, include your account email or username, a short description of what has happened, and the steps you have already tried. If relevant, attach screenshots showing an error message or other issue. Do not include your password or full payment details in an email.

For responsible gambling requests, explain what assistance you are seeking. The support team can provide information about the options available through your account and help direct your request appropriately. Please check that your message is complete before sending it, and allow time for a response.